The Inkerman Group works with clients, developing crisis and contingency response plans, supporting businesses in all sectors and on an International basis. Our crisis management personnel are highly experienced and have a proven first-class record in the delivery of crisis management planning, prevention and crisis handling.

Our comprehensive range of services includes :

• Development of crisis response plans; including pre-response plans (fire, bomb threat, contamination, leakage and spillage, as well as the more conventional loss of power, water and other services or supplies).
• Delivery of audits and assessments for regulatory compliance and “best practices.”
• Development of Emergency and Crisis Management Programmes, including Crisis Management Team Structures (CMT), Crisis Management Co-ordinating Cells, courses of action, training, sensitivity maps and testing evolutions and exercises.
• Development of response plan content, including media planning, evacuation, route plans, vulnerable point plans, sensitivity maps, escalation plans with timelines and procedures
• Crisis Management Training – development of training content and materials, and training delivery.
• Conduct Business Impact Analysis to identify critical business processes and generate content for Business Continuity Plans.
• Conduct Emergency Response Assessments of personnel, response equipment, plans, and response contractors.

To read case studies demonstrating the key services The Inkerman Group has delivered to clients requiring Emergency and Crisis Management Planning assisance, click below.

INKERMAN CASE STUDY 1 – Crisis Management Response to International Security Issue

INKERMAN CASE STUDY 2 – Security Consultancy Response to International Security Issue

INKERMAN CASE STUDY 3 – Libya

• Over the course of 30 – 31 July last year, India was gripped by one of the worst blackouts ever to occur. At the peak of the disruption, an area inhabited by an estimated 710 million people was left without access to electricity.
• While business-class hotels and city centre offices in India are typically equipped with back-up generators, pressing issues included the ability of employees to get to the office, as the New Delhi Metro (which typically transports 1.8 million people per day) ground to a halt while mainline trains were also stranded, and the country’s already chaotic roads were severely disrupted as traffic signals ceased to operate. In addition to this, disruption to transport infrastructure is likely to have interrupted the supply lines of many businesses.
• Likewise, transport disruptions will also have limited the ability of many key workers, police, firemen, doctors and nurses to get to their places of work, limiting emergency responses. although hospitals are typically equipped with generators, surgical operations were cancelled while there was at least one report of equipment having to be operated manually during surgery when the emergency power supply for one hospital failed.
• Meanwhile, with temperatures in the mid-30s and 89% humidity, many buildings were without water because treatment plants ceased to work.
• Blackouts such as these, particularly if they are prolonged, bring with them the possibility of increased crime rates, while public frustration at the government’s inability to rectify the problem may result in outbreaks of civil unrest.

In today’s global business environment, there are many challenges faced by those responsible for managing a business especially in times of corporate crisis and emergency – how quickly and how effectively businesses react in a crisis is critical; it could make the difference between recovering well or not at all.

Crisis management is built on planning, training, early identification of issues and swift decision making during a crisis; it requires a series of steps which includes prevention, planning, testing, evaluation and implementation to mitigate and minimise the consequences and impact to businesses.